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On Thursday 6th May 2010 the British public will vote to decide the outcome of a general election. In doing so, the next government of the United Kingdom will be decided. The party leaders have been criss crossing the country for the last few weeks lobbying, promoting, debating their parties policies. The behaviours they display are, most read more of Leadership mutterings Trust, whether implicit or explicit is often hard earned. Break the trust promise and it’s unlikely it can ever be restored. The fast food restaurant where service is slow, the convenient on-line store which ships the incorrect product, then insists you pay for postage to rectify ‘their’ mistake. When convenience is the unique selling point (U.S.P.) repairing the damage read more of A matter of trust The end of year is traditionally a time to reflect. To look back at what has gone before, review what happened and reflect on our experiences. This year it coincides with the end of a decade. Welcoming the year 2000 seems a very long time ago. So much has happened in my world, I decided to leave read more of End of year reflection Question: What is your reputation and what does it says about you? Brands spend considerable time and money developing a reputation; individuals do the same, the reality of course is how we feel about the brand or person and how that influences our decisions about them. My 8 o’clock meeting yesterday morning was with a person I have read more of Personal Reputation There are compelling similarities between high achievers whether their success is based in the business world or in the sporting arena. The experiences and opportunities afforded to top talent is often a double-edged- sword. The pressures and expectations can lead to crippling self doubt; the path to the top is not easy, ever. If you think it is, read more of Mind Games Chief Executives, Managing Directors, Presidents and Dictators take note. You may be feeling quite pleased to have climbed the ‘slippery-slope’ to arrive ‘at-the-top.’ As the undisputed number one in any organisation, whether: a government, incorporated company, or even an entrepreneur start-up, you occupy an enviable position. The same too applies to the animal kingdom. Spare a thought for read more of Big Fish – Beware! Much of our work in recent months has been helping business leaders make sense of the organisational fallout resulting from the so-called credit crunch. Typically, this means implementing change that results in laying staff off. On reflection, if the work you are tasked with, does not fit with your own values, no amount of coaching, counseling or read more of Moral compass, where does yours point? Leaving any job involves change. Employers sometimes conduct exit interviews in an attempt to discover why staff are leaving; the idea being, can the cause of departure be acted upon to prevent the loss of further talent? My recent attempts to contact the boss of a successful telecommunications business was less than impressive. My enquiry: “Hello, I’d like read more of Parting is such sweet sorrow In a week which sees Dragons Den return to our TV screens we also say good bye to Gerry Robinson and his ‘Big Decision.’ The three part series reflects a much more realistic picture of business in the UK it seems most of the problems affecting the six featured businesses were caused by ‘people issues,’ in my read more of Business & Enterprise on TV |
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